December 8, 2022

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Baptist Medical Center, Resolute Health Hospital report cybersecurity breach involving patient information


SAN ANTONIO – Immediately after an inner evaluate, Baptist Clinical Middle in San Antonio and Resolute Overall health Hospital in New Braunfels described a cybersecurity incident involving individual details concerning companies folks may perhaps have gained at a single of their spots.

Officials say they discovered on April 20 that specific programs in their community could have been infected with destructive code due to most likely unauthorized activity.

The health and fitness system quickly suspended person entry to impacted facts know-how applications, executed considerable cybersecurity safety protocols, and limited additional unauthorized exercise.

Officers reported the unauthorized third occasion acquired obtain to particular units that had personalized information and facts and taken off some info from the network involving March 31 and April 24. The demographic information and facts to establish and contact a affected individual may well have included 1 or extra of the adhering to:

  • total name, day of beginning, and tackle

  • Social Protection amount

  • health insurance details, such as the identify of insurance company/govt payor and the policy and/or team variety

  • clinical facts, this kind of as professional medical report figures, dates of services, service provider and facility names, chief grievance or explanation for a stop by, and other check out method and analysis data

  • billing and claims details, these as account and claim status, billing and diagnostic codes, and payor information and facts

Officers reported driver’s licenses, credit and debit card numbers, lender account information, and account passwords were being not involved in the cybersecurity breach.


“As shortly as the incident was uncovered, a forensic investigation was right away released, regulation enforcement was contacted, and steps have been taken to mitigate and remediate the incident and to help stop additional unauthorized action,” stated a information launch from Baptist Medical Center and Resolute Overall health Medical center.

Officers mentioned safety and monitoring capabilities are being improved, and systems are currently being hardened to limit the danger of long run breaches.

Impacted individuals are encouraged to meticulously critique their health and fitness treatment statements to be certain all account activity is valid.

Any person with inquiries about the breach is questioned to connect with 1-833-423-2986 among 9 a.m. and 9 p.m. ET Monday by means of Friday.

Click on in this article to master additional about the cybersecurity incident.

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